This Privacy Policy describes how Wrekt Collective (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device and how you interact with our store.
Device Information
We may collect:
- Web browser type
- IP address
- Time zone
- Cookies and tracking data
- Pages or products viewed
- Search terms and interactions
Why we collect this:
To improve your experience, optimise our website, and analyse performance.
How it’s collected:
Through cookies, log files, and similar technologies.
Order Information
When you make a purchase, we collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via Shopify or payment providers)
Why we collect this:
To process your order, ship your items, communicate with you, and prevent fraud.
Customer Support
If you contact us, we collect the information you provide so we can assist you.
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Communicate with you
- Provide customer support
- Improve our website and services
- Send marketing communications (if you opt in)
- Prevent fraud and ensure security
Sharing Your Information
We may share your information with trusted third parties to operate our business, including:
- Shopify (our ecommerce platform)
- Payment providers (e.g. Shopify Payments, PayPal, Afterpay if used)
- Shipping and logistics providers
- Marketing and analytics providers
We may also share information if required by law.
Marketing & Advertising
We may use your data to provide relevant ads and marketing.
This may include:
- Google Analytics
- Social media advertising (e.g. Meta/Facebook)
You can opt out of targeted advertising through your browser or platform settings.
SMS Marketing (if applicable)
If you opt in to SMS marketing:
- You may receive promotional messages or cart reminders
- Message frequency may vary
- Standard message/data rates may apply
You can opt out at any time by replying STOP.
We do not sell or share your SMS consent with third parties outside of providing this service.
Cookies
We use cookies to:
- Keep track of your cart
- Improve website performance
- Analyse traffic and usage
You can manage cookies through your browser settings. Disabling cookies may impact your experience.
Data Retention
We keep your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
Your Rights (Australia)
Under Australian privacy laws, you have the right to:
- Access your personal information
- Request corrections
- Make a complaint if you believe your data is mishandled
To make a request, contact:
📧 admin@wrektco.com
Security
We take reasonable steps to protect your personal information, including using secure platforms like Shopify.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements.
Contact Us
For more information about our privacy practices or if you have questions, contact: